Website policy

Terms & Conditions

These Terms & Conditions govern your use of the Melbourne Clinical Hypnotherapy website. By accessing this website, you agree to these terms. If you do not accept them, please do not use the site.

About these terms

These Terms & Conditions apply to your use of this website and any information, content, forms, booking links, and materials made available through it.

These terms are intended to protect both website users and Melbourne Clinical Hypnotherapy by clarifying how the website may be used and the limits of the information provided.

Business details

Melbourne Clinical Hypnotherapy

Address: 77 Willsmere Road, Kew VIC 3101
Use of site

Using this website

You may use this website for lawful, personal, and non-commercial purposes related to learning about services, making enquiries, or accessing booking information.

You may

  • browse the website for personal information and general guidance
  • use booking links or contact forms for genuine enquiries
  • print or save limited website content for personal reference

You must not

  • use the website for unlawful, misleading, abusive, or harmful purposes
  • attempt to interfere with the operation or security of the site
  • copy, reproduce, or republish substantial content without permission
  • use the site in a way that could damage its functionality or reputation
Information disclaimer

General website information

Information provided on this website is intended for general informational purposes only. It is not a substitute for personalised advice, diagnosis, treatment, or support from an appropriate medical, psychological, or other qualified professional.

While care is taken in preparing website content, Melbourne Clinical Hypnotherapy does not guarantee that all information is complete, current, or suitable for every individual situation.

Clinical disclaimer

Health and therapy services

Hypnotherapy may be helpful for some people, but outcomes vary between individuals. No particular result or outcome can be guaranteed.

Website content should not be relied upon as emergency, psychiatric, or medical advice. If you require urgent support, please contact the appropriate emergency, crisis, or medical service.

Systems & links

Bookings, external platforms, and links

Online bookings

This website may link to external booking or practice management systems such as Cliniko. Your use of those systems may also be subject to their own terms and privacy policies.

Third-party services

Melbourne Clinical Hypnotherapy is not responsible for the operation, availability, or content of third-party platforms, payment systems, maps, or linked services.

External links

Links to other websites are provided for convenience only and do not necessarily imply endorsement, approval, or responsibility for those external websites.

Ownership

Intellectual property

Unless otherwise stated, the content on this website, including text, branding, design elements, graphics, images, and layout, is owned by or licensed to Melbourne Clinical Hypnotherapy.

You may not reproduce, distribute, adapt, publish, or commercially use substantial parts of this content without prior written permission.

Liability

Limitation of liability

To the extent permitted by law, Melbourne Clinical Hypnotherapy is not liable for loss, damage, cost, or inconvenience arising from reliance on website information, website interruptions, or use of linked third-party services.

Nothing in these terms excludes rights or protections that cannot legally be excluded under Australian law.

Professional standards

Code of Conduct and complaints

Melbourne Clinical Hypnotherapy complies with the Code of Conduct for General Health Services under the Health Complaints Act 2016 (Victoria). The Code outlines the professional and ethical standards expected of health service providers.

You can read the Code of Conduct here:

View Code of Conduct

If you are not satisfied with our service

If you have concerns about the service provided by Melbourne Clinical Hypnotherapy, we encourage you to contact us so the matter can be reviewed and addressed promptly.

If you remain dissatisfied with our response, you may contact the Health Complaints Commissioner (HCC). The HCC responds to complaints about health services and the handling of health information in Victoria. Their service is free, confidential and impartial.

Phone: 1300 582 113
Monday – Friday, 9am – 5pm
Updates

Changes to these terms

Melbourne Clinical Hypnotherapy may update these Terms & Conditions from time to time. Updated terms will apply from the time they are published on this website.

These terms are governed by the laws of Victoria, Australia.

By continuing to use the website after changes are published, you accept the updated terms.

Contact

If you have questions about these Terms & Conditions, please contact:

Melbourne Clinical Hypnotherapy
77 Willsmere Road, Kew VIC 3101